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The User Agreement spells out your relationship with eBay, and the terms and conditions under which eBay offers you access to our services. Please visit the User Agreement Frequently Asked Questions for additional information.

eBay members can leave feedback about their buyers or sellers by commenting on a transaction. Since your feedback is a key indicator of your reputation, eBay has created policies to guard against inappropriate feedback. Learn more about areas such as feedback manipulation and the rules for feedback removal.

eBay wants to ensure that everyone who participates in the eBay community has a safe and enjoyable experience. These rules apply to buyers, sellers, participants on the community boards and even eBay employees. Learn more about issues like the use of profanity, unsolicited email (spam), what to do in the event of an outage and how to participate on our boards.

Protecting your privacy is very important to us. The Privacy policy details your privacy rights.

Learn about how eBay preserves and protects your identity. This section also shows you how to establish a member's identity.

Just as buyers expect sellers to act with integrity and consistency, sellers expect the same from buyers. Buyer rules assist buyers in doing the right thing in a transaction. Learning about these rules will make your eBay experience a safe and enjoyable one.

Selling with integrity and reliability builds trust among your buyers, and encourages them to do business with you again. If you are listing an item for sale, it is always a good idea to check eBay's Listing Policies to ensure that your listing is permitted on eBay. These policies also cover listing issues like including links and keyword spamming.

Are you sure your item is allowed on eBay? Do you suspect that someone's item is counterfeit and aren't sure what eBay's policy is? You can learn more about prohibited and restricted items here. These items include alcohol, animals, credit cards, food, tobacco and weapons.
Protecting Intellectual Property

Are you sure your item doesn't infringe a third party's intellectual property rights? Do you wish to report a listing that may infringe on your IP rights? Please visit our links below for more details.

Verified Rights Owner (VeRO) Programme