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Making sense of your invoice


Invoices are monthly statements of the billing activity on your seller account. Invoices summarise your account activity, show you the new amount due, and provide details about the payments, refunds, discounts, credits, and fees that were applied to your account during the billing cycle.

How to view your invoice

You can view any invoice from the last 18 months.

To display an invoice:
  1. Go to My eBay. You may need to sign in.

  2. Click the Account tab.

  3. In the Invoices box, from the Select Invoice drop-down menu, choose the invoice you want to display.

  4. Click Go.

What's in your invoice

At the top of your invoice, you’ll see the invoice date and other information about your account. Depending on when you created your seller’s account, the invoice date is either the 15th of the month or the last day of the month.

The rest of your invoice is divided into two parts.

  • Summary of your account activity: This section provides an overview of your invoice by summarizing your last invoice total, any new billing activity since your last invoice, and your new amount due. If the total amount due is $1.00 or greater, it will be charged to the automatic payment method you chose for your account. Learn more about automatic payment methods.

  • Billing details: This section displays the individual payments, refunds, discounts, credits, and new fees that make up the total amount due. If you sell a large number of items and find that this portion of your invoice is too long or detailed, consider switching to a summarised version of your invoice. Learn more about changing your invoice format.

Here's what's in your billing details:

Section

Description

Payments and refunds

Payments you made or refunds issued by us, such as a refund for overpayment.

Discounts

Discounts on your transaction fees, such as a PowerSeller discount.

Credits

Credits you received, including credits for items you listed or sold, as well as miscellaneous credits.

New fees

Fees applied to your account, including:

  • Transaction fees, such as insertion fees, final value fees, and listing upgrade fees for items you listed for sale.

  • Monthly and one-time fees for subscriptions or other fees that are applied once a month, including eBay Store subscriptions, seller tool subscriptions, late fees, and declined payment fees.

Depending on your account activity, your billing details might not include all of these sections. For example, if you didn’t receive any credits, your invoice won’t contain a Credits section.

Note: When a promotion reduces a fee, we show the reduced fee in the New Fees section. Discounts that are calculated at the time of invoicing, such as a PowerSeller discount, appear in the Discounts section of your billing details.

Why the amount due can differ from the amount charged

Sometimes, there can be a slight difference between the total amount due on your invoice and the amount that's charged to you. That's because a few days pass between the time your invoice is calculated and the time the payment is processed. During this time, we apply any credits to your account that occur, such as payments and item-based credits, but we don't include any new charges. Those new charges will appear on your next invoice.

If you don't want to apply your credits to your automatic payment amount, you can change your seller billing preferences in My eBay. With this change, any credits applied to your account after we create an invoice will apply to next month's invoice amount.

To change how we apply credits to your payment:
  1. Sign into eBay.

  2. Under General Preferences, locate Seller billing preferences and click the Show link.

  3. Select either Apply only recent payments to automatic payment amount or Apply recent payments and credits to automatic payment amount.

  4. Click Apply.

Note: This setting does not affect payments, which will always be deducted from your automatic payment amount.

Why you might see a rounding adjustment

Your account balance can appear to be off by a few cents when compared to a manual calculation of your invoice line items. This is because we round off final value fees, which sometimes contain a fraction of a cent. Learn more about how final value fees are calculated.

What to do if your account balance is past due

If your account balance is past due, you can make a one-time payment to pay your balance in full.

If you've set up an automatic payment method and your account balance is past due, you might need to update your automatic payment method. You’ll be asked to sign in before proceeding.

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