Skip to main content
My eBaySellCommunityCustomer Support
eBay
  Home > Help Topics >Membership & account>Registration & signing in>Forgot your password?
Help
Enter your Help search terms (Example: “contact seller”)  Search Help PagesTips
If You Forget Your Password

If you've forgotten your password, go to eBay's Forgot Your Password page and enter your User ID. If you've forgotten your User ID, obtain it first using the Forgot User ID link.

You may need to answer your password security secret question and at least one question related to your account to confirm your identity. This helps ensure your account stays secure. For more about confirming your User ID, go to Confirming Your Identity to Reset Password.

Once you've confirmed your identity, you'll be able to reset your password.

Note: Your current password will remain active until you create a new one.

Changing your password

If you know your password and want to change it, go to eBay's Change Your Password page.

Contact Customer Support
If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.


Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.